What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as you maintain an account with Swanson Christian Products. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
How can I access my information?
All of your personal information can be accessed by logging onto Your Account Page of our site. You may also track orders and recent account activity.
What are my choices regarding my information?
You can review, modify, update, and delete any information contained in Your Account by logging onto Your Account page of our site.
If you wish to be added to our mailing list, please click the link titled “Receive Monthly Promotional Emails” at the top of the page, which will allow you to sign up for our emails. If you do not wish to receive any emails or promotional offerings, you do not have to do anything, as we do not use any of your information to contact you, with the exception of needing to take care of an issue with an order.
If you are under the age of eighteen (18) years, you may use this website and purchase products and services through the use of this website only with the involvement and under the supervision of a parent or legal guardian.
Conditions of Use:
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
We collect information about you during the checkout process on our store.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators, Shop Managers, and Sales reps can access:
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds, and support you.
What we share with others
We share information with third parties who help us provide our orders and store services to you.
We accept payments through Quickbooks Software for Net terms and Credit card providers. When processing payments, some of your data will be passed to Credit Card companies, including information required to process or support the payment, such as the purchase total and billing information.
Please see the policy for your credit card providers.
We may use third-party Service providers to monitor and analyze the use of our Service.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.
Google uses the data collected to track and monitor the use of our Service. This data is shared with
other Google services. Google may use the collected data to contextualize and personalize the ads
of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by
installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics
For more information on the privacy practices of Google, please visit the Google Privacy &
Terms web page: https://policies.google.com/privacy
If you would prefer to opt out, the browser add on located at the website https://tools.google.com/dlpage/gaoptout/ and is provided by Google.
Constant Contact, Inc. licenses a permission-based e-marketing software platform to individuals and organizations. Swanson Christian products only shares email addresses and name for email marketing purchases with constant contact.
Constant Contact requires their customers to use their platform only for permission-based email marketing, in compliance with our Anti-Spam Policy. If you believe you have received unwanted, unsolicited messages sent through their platform (or purporting to be sent through our platform), please forward a copy of that message with your comments to firstname.lastname@example.org for review.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally
identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware
that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have
collected Personal Data from anyone under the age of 13 without verification of parental consent, We take
steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires
consent from a parent, We may require Your parent’s consent before We collect and use that information.